Small Running Title
K&J Mechanical LLC would like to thank all of our customers.
Please take a moment to read what some of them have said about our service!
"If you're looking for a quality HVAC company in Williamsburg, I found it with K&J Mechanical, 757-585-8926. Our heat gave out in March during a cold snap. K&J responded quickly and replaced our ancient unit, working tirelessly until we had heat. Thank you, K&J, for getting us back up and running."
"After calling to explain the problem, was told to turn the system off with the possibility that someone might come out the same day. They called back shortly to set up an appointment for service at an agreeable time the next day (within 24 hours). The two men arrived on time and checked the equipment. They found the likely cause of the problem, were very pleasant, informative, and professional. We plan to set up a seasonal maintenance program with this same company for two independent heating/cooling units in our home."
"The A/C at our rental property was running, but not keeping the house cool. I called five different A/C companies that had A ratings on Angie's list and asked how much they charged for the service fee and how much they charged per pound for R22. Three of the companies including K&J) told me their rates directly and two told me that they "bundle" the R22 cost with labor costs. I appreciated that K&J were up front with their costs and they had the best rates. The technicians showed up on time and were very professional. They immediately checked the unit outside and the air handler inside. Both were frozen up with ice. They turned off the unit and we waited for it to thaw out. While waiting the tech's (Cory and Mark) were very jovial and pleasant to talk to. Once the unit thawed out they hooked up the gauges and diagnosed the problem as low refrigerant. They showed me on the gage were the correct level should be and where my unit was. They kept me informed the whole time and were very thorough. They ended up having to clean the coil in order to get the unit to take in the refrigerant. They told me the cost before they did it and asked me if I wanted them to proceed. Once the coils were clean they added 1lb of R22 (in .5 lb increments). Then they went inside and checked the vent with a laser thermometer to make sure the temp was in the proper range. I was able to pay credit right there on the spot and they gave me a discount for using Angie's list. I would highly recommend K&J Mechanical. They did excellent work on time and at a great price. There was even a follow up call to see if I was satisfied with the service."
"Could not be any happier with every aspect of the job. Right on time. Kept us informed of the progress. Started and finished on time. Explained all options to my complete satisfaction but did not push one option over any other. Price was very competitive. Put down runners in every area that workmen travelled and made certain our home was not damaged in any way. Would highly recommend them and will use them on my house or rentals should the need arise again."
"We called K&J, late on a recent Friday night at 8 pm, and they were immediately there in the morning at 8 am! We were new customers, and not only were they prompt, but their prices are extremely reasonable. The gentleman, Corey Judge, who was dispatched was unbelievably unbeat, incredibly helpful in explaining the issues we were experiencing our a/c, and presented the type of workmanship and customer service that is extremely hard to to come by by these days. Thank you all for your much needed help, assistance, and diligence, as we HIGHLY recommend K & J Mechanical LLC (WILLIAMSBURG) to anyone in need of heating and air conditioning services!"
“K&J was there for my 88 year Old mother in-law and worked to replace her entire heating unit and we also had them back to clean our dryer vents they are true professionals and we will be using them exclusively from now on.”
"So around the end of December my blower motor went out and I had a another company fix it....cost me $1100.00!!!!!!!
Three days later a friend told me about K & J. These guys came out and they where completely awesome! Come to find out my heat pump was running on emergency heat all the time and my unit was a 1.5 ton instead of the recommended 2.5... That's why my electricity bill was 435.00 a MONTH!!!! The other company told me none of this!!
Well I decided to replace the heat/ac unit. I called around and price checked everything out.. The company I called in December said well I will charge you around 6800.00 for the whole unit that includes installation and all...
Then I called K&J........well guess what??? For a 2.5 ton unit, new coil system and lines they saved me over a thousand dollars....
I highly and I mean highly recommend giving these guys a call!!!”
“They are hard working men just trying to make a living and not rob the pockets of working people.... If you can't pay out of pocket for a new unit they will even help u with financing!!!!!! Give them a shout if you need any ac or heat work done there are the best!!!"
“They replaced three small HVAC systems, 2x heat pumps and 1x furnace/ac combo. It went well. Fair price, good quality Bryant units. They did encounter some unforeseen obstacles when replacing the HVAC units, related to poor past contractor work before I bought this house, but they responded appropriately, made things right. ....Every job has the potential to be more or less challenging for a variety of reasons. I like that they respond and tried to work with me. For this reason, I can confidently say to other members that you should use them because if anything unexpected pops up, they will rise to the occasion.”
“Wanted to say thank you for the quick response and diagnosis and service on our property”
“Again, thank you for your service this morning, to include your quick call back and scheduling.
The guys that came out were wonderful, very friendly, knowledgeable, provided great customer service, took the time to explain what was wrong and repaired the problem in a timely manner. I would without hesitation refer/recommend your company to others.
Thank you for your business!”
First let me say that the two gentlemen, Corey and Mark, that came to my home today to provide service to my nonworking AC unit were tops. They were very professional and knowledgeable. Their friendly manner made me feel I was in good hands and getting great service.”
I just had a variable speed blower motor replaced in Arlington and wanted to let you know the guys did a great job. The service was excellent, they were effective at communicating the problems and solutions, and they made sure everything was working well before moving on the next job.
Just wanted to pass along word of the excellent work.
“Outstanding customer service and workmanship”
Loyde AND Lisa Morant
“A little background, I have a home warranty through American Home Shield. I called AHS to send a technician as I was receiving critical error messages on my unit. While my heat was still currently working, AHS dispatched a contractor to my home who was not properly certified to work on my Carrier Infinity System. Of course he messed the entire job up and left me without heat in the coldest weeks of the year.
K&J was the second contractor assigned to my case. LaKisha at their reception immediately got me scheduled for a visit the next day. Thomas was my technician, he came out and was clearly very knowledgeable about my system and what he was doing. Through the entire process I received the best customer service! It did take a few visits to get my unit working however this was because the first contractor messed it up so bad. Thomas and LaKisha kept in contact with me through the entire process, letting me know when it was best to call and put pressure on the warranty company and getting me scheduled for visits as soon as possible. They were both empathetic and went out of their way to get my heat back on as quickly as possible. They will be my first call for heating problems going forward!”